Website Senior Services of Central Illinois, Inc.
In order to be considered for this position, you must fill out the application on our website, and follow the instructions for submission of application and resume. http://www.centralilseniors.org/employment-opportunities.htm
SENIOR SERVICES OF CENTRAL ILLINOIS
Senior Transport Scheduler/Dispatcher
Each employee will further the goals and objectives of Senior Services of Central Illinois (SSCI) and will comply with policies established by the SSCI Board of Directors and any/all funding agencies. The Scheduler/Dispatcher will cooperate to the fullest extent with all other programs of SSCI in order to provide services that prevent unnecessary or premature institutionalization of older persons and to foster their independence, dignity and improved quality of life.
Customer service in a personable, calm and efficient manner including but not limited to answering phones, scheduling appointments, calling out pick-ups and adjustments to schedules
Attention to detail is a must
Making daily schedules for each vehicle
Inputting and updating client information in the database
Understanding the monthly reporting and assisting in gathering the information needed for the various reports
Monitor the radios for driver progress, position, any unforeseen delays or complications and relaying any information in a professional manner
Responsibility for daily tallying of driver sheets, mileage, units, counting and balancing monies, making deposits, entering the data in the computer, keeping files updated and getting copies to the fiscal office
This position also requires the ability to fill in for Director of Transportation and Drivers as needed
Coordinate and schedule breaks and lunches with all Transportation staff so that phones are covered at all times
Adhere to all SSCI and Senior Transport policies
Other duties as assigned
Reports directly to the Director of Transportation
Qualifications and experience:
Scheduler/Dispatcher will possess a High School Diploma or equivalent and a valid Illinois Driver’s License (J05 classification) with a clean driving record. Knowledge of city streets and county roads and a working knowledge of two-way radio equipment will be preferred. Must be able to operate a full-size van, mini-van and a wheelchair lift. Must pass a background check that may include fingerprinting and random drug testing. Must be able to use Word, Excel, Microsoft Outlook and be trained in job specific software.
Hours of Employment:
Senior Transport program operates Monday through Friday from 7:30AM to 4:30 PM. Depending on assigned shift, staff may begin work at 7:00 AM or be working until as late as 5:00 PM. This is a full-time, 37.5 hour per week non-exempt position Monday – Friday. Specific hours of shift schedule will be determined by the Director of Transportation.
Senior Services of Central Illinois is an Equal Opportunity Employer.
To apply for this job email your cover letter and resume to email@example.com